A really good powerful cleanser if you are wearing a full face. It really works well on heavy makeup. However, I mainly use it  as a face mask twice a week and love it! It does leave my skin really soft and hasn’t caused me to break out. I personally prefer it as a face mask rather than a daily cleanser because the only downside for me is the smell. I don’t like products that have a fragrance or a strong fragrance and although it’s not a super sweet smell it does smell a bit natural. Apart from the smell everything else about it is great

This product has had the biggest difference to my skin care routine in the past 3 years. Great to take off makeup, but I also use it a face mask. It will be a mainstay in my skincare routine!

I've used A LOT of products over the years but nothing comes close to this one. I love everything about this product- the way it glides on, the relaxing smell, the way my skin feels afterwards - absolutely everything about this product is stellar. In the mornings, and also in the evenings if I haven't worn makeup that day, I leave the balm on for 10-15 minutes to really let it do its magic.

After listening to the rave reviews I decided to give it a try and I am not disappointed. This product is amazing and it is melting the make up in few swipes. Most of the double cleansing balms are very irritating for my eyes and I happy to report that this one is different. It is delicate, the smell is not overpowering, easy to apply and to remove. I like the way it is emulsifying when mixing with water. Very good product.

I love this product. I have oily/combo skin and this feels like butter when it melts into the pores. It came with a really soft cleansing  flannel and leaves my skin really hydrated. 100% recommend. 

My peri menopausal skin loves this, I have been using this during winter after the lighter balm I used in summer just wasn't emollient enough. It removes makeup (even concrete-like mascara) super easily and has a lovely silky feel on the skin, it is not sticky after washing off with the accompanying cloth at all and my skin has been feeling far more comfortable since using it. The scent is quite strong but I like it, woodsy, piney, incensey and almost medicinal. I am going to try the rose version next.

Lovely formula. Smells incredible and leaves my skin feeling sp clean and soft! 

Having blemish prone combination skin I've always been reluctant to use oils but by chance had to use a friends oil make up remover to double cleanse when I'd forgotten my own micellar water.  I then began using a L'Oreal one which was discontinued so having seen this used on social media I thought I'd give it a try and bought the sample size first in the airport.  It smells AMAZING - like a facial in a salon and removes all traces of make up on my skin.  I still use an eye make up remover as well but that is personal choice as I have sensitive eyes but I have since bought the regular size.  I also still use my salicylic acid cleanser afterwards to remove all traces of the cleanser from my blemished skin.

Beautiful texture, removes every last trace of make up. Look forward to using everyday

Lovely buttery texture and smells so relaxing. Emulsifies well and rinses off without residue. Breaks down heavy makeup and SPF like a dream. I’m sensitive and acne prone and haven’t had any problems