15% off your first order over £25. Code: FIRST15. New customers only, T&Cs apply.
Delivery Information
Delivery options for United Kingdom

DELAYS AND RESTRICTIONS

Orders to certain destinations can only be shipped via Hermes standard 3-5-day service. These areas include (but not limited to) Scottish Lowlands, Highlands & Islands, Isle of Man, Guernsey, Jersey, and Northern Ireland.

Please be advised that regrettably next day delivery service is not available to the below postcodes:

AB12, AB13, AB22, AB23, AB31, AB32, AB33, AB35, AB36, AB37, AB38, AB39, AB41, AB42, AB43, AB44, AB45, AB51, AB52, AB53, AB54, AB55, AB56, BA1, BA2, BD5, BS11,

BT - All postcodes (1-9)

CA6, CA8, CA10, CA11

DD4, DD9, DG9, DG13

EC1A, EC1M, EC1N, EC1P, EC1R, EC1V, EC1Y, EC2A, EC2N, EC2P, EC2R, EC2V, EC2Y, EC3A, EC3M, EC3N, EC3P, EC3R, EC3V, EC4A, EC4M, EC4N, EC4P, EC4R, EC4V, EC4Y

EH36, EH41, EH42

FK17, FK18, FK19, FK20, FK21

G53, G69, G81, G83, G84, GU14, GU15, GU21, GU22, GU25, GU51, GY1, GY10, GY2, GY3, GY4, GY5, GY6, GY7, GY8, GY9

HS1-9, HU11

IM1-9, IM99, IV1, IV10-19, IV2, IV20-28, IV3, IV30, IV31, IV32, IV36, IV4, IV40-49, IV5, IV50-56, IV6, IV63, IV7, IV8, IV9, IV99

JE1-4

KA6, KA16, KA19, KA27, KA28, KW1, KW10-17, KW2, KW3, KW5-9

LA8, LE19

NE35, NE66, NE67, NE69, NE70, NE71, NR19, NR27, NR30, NR32, NR7

PA2, PA20-19, PA30-38, PA41-49, PA60-69, PA70-78, PA80, PE13, PH10, PH13, PH15-26, PH30-39, PH40-44, PH49, PH50, PH8, PH9, PL1, PL11-15, PL17, PL19, PL2, PL20, PL25, PL26, PL27, PL31, PL7, PL8

S5, S12, S63, S80, S9, SO19, SS7, SW1A, SW1E, SW1H, SW1P, SW1W, SW1Y, SW15-19, SW2, SW20, SW3, SW6, SW9

TD10-15, TD2-7, TD9, TR10-16, TR2, TR20-25, TR4, TR6, TR8, TW4, TW5

W1A-D, W1F-K, W1S-U, W1W, WA3, WC1A, WC1B, WC1E, WC1H, WC1N, WC1R, WC1V, WC1X, WC2A, WC2B, WC2E, WC2H, WC2N, WC2R

ZE1-3

How much does a Click & Collect order cost?

The cost of using our Click & Collect service is £3.95 for UK orders under £25.

If you spend more than £25, Click & Collect is free.

How long will it take for my Click & Collect order to be delivered?

Click & Collect orders will be ready to collect within 3-5 working days.

You will receive an automated email from our delivery partner (MyHermes), please do not attempt to collect your order until you have received notification that is awaiting collection.

What do I need to bring with me to collect my order?

Please have your order confirmation email (on your phone or printed) as well as any one of the following:

Passport

Driving License

Credit or Debit card used for payment

How long do I have to collect my order?

The Parcelshop will keep your order for 7 days.

If your order is not collected within this time, it will be sent back to our warehouse and a refund will be issued to the card you used for payment.

After 7 days your order will be sent back to our warehouse and a refund will automatically be issued to your card used for payment.

Can someone else collect my order on my behalf?

No. Click & Collect orders can only be collected by the person who placed the order. Please remember to bring identification with you.

Can I return my Click & Collect order?

Yes! Either you can return it to the Parcelshop you collected it from or follow the instructions on our Returns Page to send it back directly.


Shipping Information: UK and Channel Islands

STANDARD DELIVERY £3.95

3-5 business days

Delivered Monday - Saturday

Free for orders over £25


NEXT DAY DELIVERY £5.95

Delivered 7 days per week

Free for orders over £90


CLICK & COLLECT £3.95

Collection available within 3-5 days.

Free for orders over £25


Delivery times are based on orders placed before 4 pm BST on any day. Business days exclude Sundays and UK Bank Holidays.

All UK orders are sent on a tracked service with Hermes.

STANDARD DELIVERY £3.95*

3-5 business days

Free on orders over £15

Delivered Monday - Saturday


PRIORITY DELIVERY £15*

1-2 business days

Free on orders over £150

Delivered Monday - Friday by DHL


Delivery times are based on orders placed before 4 pm BST on any day.

Business days exclude Sundays and UK Bank Holidays.

*Shipping cost after VAT has been removed. The final cost will be shown at checkout before you confirm your payment details.


TAXES AND DUTIES

Please note that you will not pay UK VAT on your purchases when you place your order.

Orders to other destinations may incur local sales taxes and customs duties on arrival which you will need to pay. Learn more about Taxes & Duties