Chances are you've realised (in spite of our best efforts to be totally 'business as usual'), that there's something a little bit out-of-the-ordinary. Truth is, we are having a re-shuffle and it's currently affecting orders.
Having outgrown our warehousing space (yippeee - more brands and products to choose from!), we're moving somewhere thoroughly ginormous to accommodate the beauty mountain that's been... err... mounting? However, as blushers, bronzers and Beautyblenders are being boxed up to be whizzed from A to B, it's proving tricky to ship orders with our customary speed.
We are, as always, working 'round the clock to make sure make up mavens aren't kept waiting but please bear with us during the coming week, while we catch up.
Instead of the usual 2-3 days for UK standard delivery, please allow 4-7 days for your orders to reach you. And if you're ordering on Friday for a Saturday arrival, please note that orders must be placed before midday to guarantee they get to you on time.
We'll let you know of any further changes, hiccups (or triumphs), and in the meantime, please don't hesitate to contact us with any queries you may have. Our fabulous customer service team is always more than happy to help (email: customerservice@cultbeauty.co.uk).
Thank you! We're moving on up (à la M People). See you on the other side...
Comments
Thank you for getting in touch. I would recommend contacting our customer service team to double check (customerservice@cultbeauty.co.uk), but having done a bit of research I think SX5/SX6 might be the best (5 is nearer NC20/6 closer to NC25). Both are neutral with slight yellow undertones (SX3 has stronger yellow tones).
I hope this helps!
Verity
I would like to know when my order will be dispatched. Please contact me at nathdaredz@gmail.com.
order number:100281341
P.S. This is my first order with cultbeauty. I'm so excited and worry about it.
Thanks
do you deliver to Ireland?
thanks xx
Thank you for getting in touch. I would recommend contacting our customer service team (customerservice@cultbeauty.co.uk) - they have samples and should be able to offer some tailored advice. However, I've done some online searching and it sounds like SX13 is the closest match to NC45. Hope this helps!
Verity
Have you checked Anastasia's Brow Chart? Here's the link: goo.gl/YW0HPX - it's a pretty comprehensive guide, but if you're still stuck please don't hesitate to let me know.
Verity
Thank you
Anu
You should make this clear at checkout! I would have used SpaceNK if I knew I'd have to wait 7 days for delivery.
Only registered users can write comments.
Please, log in or register