0
Items
In your bag

Returns & Shipping

RETURNS

 

If for any reason you’re dissatisfied with your purchase, we will gladly offer a refund on all products returned to us within fourteen days of your receipt, provided they are returned in their original packaging, in an unopened and unused condition.

 

Please be aware that due to EU hygiene regulations we cannot offer a refund, replacement or exchange on items returned in non-saleable condition.

 

For all returns, please send via our FREEPOST service to:

 

FREEPOST - RTEJ-KSXX-HRCC

Cult Beauty Limited

Returns Department

38-39 St Johns Lane

London EC1M 4BJ

 

We will refund your product as quickly as possible by sending the money back to your original payment method. If your card has expired in the mean time you need to call us on 0800 108 8822 (UK) or +44 203 471 3000 (International) from 10am to 6pm GMT, Monday to Friday to arrange.

 

 

 

SHIPPING

 

We have two worldwide shipping options; Standard Delivery and FedEx Express. Shipping costs are determined by zone and a full breakdown can be found below.

 

We also offer Saturday delivery for limited post codes within the United Kingdom.

 

You will have the opportunity to select your preferred delivery method as your proceed through checkout, and will be able to check the total order value (including postage & packaging costs) before you complete the transaction.

 

Standard Delivery is FREE worldwide on all orders over £50 except for mainland China.

 

Mainland UK

Standard              £3.95                     2 – 3 business days

FedEx                    £7.95                    1 – 2 business days (excludes weekends and Bank Holidays)

Saturday             £15.00                   Dedicated Saturday delivery, between the hours of 9am and 5pm, provided your order is made by 2pm the preceding Friday.

Non-Mainland UK

Standard              £3.95                     2 – 5 business days

FedEx                    £30.00                  2 – 3 business days

Western Europe & North America

Standard              £4.95                     5 – 10 business days

FedEx                    £15.00                  2 – 3 business days

Middle East

Standard              £6.95                     5 – 10 business days

FedEx                    £25.00                   2 – 4 business days

Asia & Australasia

Standard              £6.95                     7 – 10 business days

FedEx                    £30.00                  2 – 4 business days

Mainland China

Standard              £7.95                     7 – 10 business days

Rest of the World

Standard              £6.95                     7 – 10 business days

FedEx                    £30.00                  2 – 4 business days

 

 

Cult Beauty currently ships to:

 

Mainland UK

United Kingdom

 

Non-Mainland UK

Jersey  /  Guernsey  /  Isle of Man

 

North America

United States  /  Canada

 

Western Europe

Andorra  /  Austria  /  Belgium  /  Cyprus  /  Czech Republic  /  Denmark  /  Finland  /  France  /  Germany  /  Greece  /  Iceland  /  Ireland  /  Isle of Man  /  Italy  /  Luxembourg  /  Malta  /  Monaco  /  Netherlands  /  Norway  /  Poland  /  Portugal  /  Spain  /  Sweden  /  Switzerland

 

Middle East

Bahrain  /  Israel  /  Jordan  /  Kuwait  /  Oman  /  Qatar  /  Saudi Arabia  /  United Arab Emirates

 

Asia & Australasia

Australia  /  Brunei  /  China  /  Hong Kong  /  Japan  /  South Korea  /  Malaysia / New Zealand  /  Singapore  /  Taiwan  /  Thailand

 

Rest of the World

Aland Islands  /  Anguilla  /  Bahamas  /  Barbados  /  Brazil  /  Cape Verde  /  Cayman Islands  /  Croatia  /  Estonia  /  Gibraltar  /  Hungary  /  India  /  Latvia  /  Lithuania  /  Maldives  /  Reunion  /  Romania  /  Russia  /  Slovakia  /  Slovenia  /  South Africa  /  Turkey  /  Ukraine  /  Vatican City  /  Venezuela

 

 

 

TAXES & DUTIES

Orders delivered to countries outside the EC fiscal area will not have VAT (UK Tax) charged on them. Please note that depending on your order and country, you may be liable to pay local taxes and duties on receipt of your order, for which Cult Beauty cannot accept liability.