I thought really long & hard about how many stars to give this, as it's such a mixed review, but eventually I feel that this is the only rating I can give. I bought this product a few months ago in 'chocolate', and bought the suggested #12 brush at the same time. For the first 2 months, it was literally the best brow product I've ever used. It completely changed my brow game! It turned my whole face from looking OK to finally perfectly put together. It was like I'd found that missing elusive 'thing' that suddenly made me look great. I'm talking about the product and brush- dream team.
If I had written a review within those first two months, it would have been 10 stars. My dipbrow pomade was worth more to me than concealer, and for someone with spot prone skin, that is saying something! However, in recent weeks, I have found the product an absolute nightmare to use. I simply can't get any product onto the brush, or any other brush, without scraping really hard. There is lots of product left - over half the pot. I've cleaned brushes, used different ones, heated the product, cooled the product, mixed it up. Nothing works. I used to feel that I was applying single, thin strokes to get really natural brows. Now, I feel like I'm applying an inch-thick wax crayon to my brows. Basically, when using the very top layer of product, it is an absolute dream. But as soon as you use any product underneath the top layer, it simply does not work. It's hard to pick up on a brush, and when you manage to get any on the brush after really digging it in to the pot, the colour barely comes off on your skin unless you press super hard. I don't understand it- maybe I have a dodgy one? But either way, I feel that people need to know. Like I said- the top layer is one of he best products I've ever used, for any use. But I have to give this 1 star review, because how can you afford to only ever use the top layer of a product? Maybe it's a design flaw, and not an ingredient flaw. Either way, it needs sorting.