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Returns & Shipping Policy
If for any reason you’re dissatisfied with your purchase, we will gladly offer a refund on all products returned to us within fourteen days of your receipt, provided they are returned in their original packaging, in an unopened and unused condition. We will refund your product as quickly as possible by sending the money back to your original payment method.
Please be aware that due to EU hygiene regulations we cannot offer a refund, replacement or exchange on items returned in non-saleable condition.
We have two worldwide shipping options; Standard Delivery and FedEx Express. You will have the opportunity to select your preferred delivery method as your proceed through checkout, and will be able to check the total order value (including postage & packaging costs) before you complete the transaction. Please note that we will need to wait 21 Days from dispatch before we can investigate the non-arrival of an item.
Delivery is FREE worldwide on all orders over £50.
TAXES & DUTIES
Orders delivered to countries outside the EC fiscal area will not have VAT (UK Tax) charged on them. Please note that depending on your order and country, you may be liable to pay local taxes and duties on receipt of your order, for which Cult Beauty cannot accept liability.
JoIt is my must foreverBest thing ever. Cleans well, big pot is enough for a year for me. Doesn't smell that nice but you get used to it. Together with asian DHC oil it will be the best cleanser ever for me.
MatthewDeserved of the hypeI had often pondered why this product was such a beauty aficionados choice of cleanser, having always been wary of mineral oil based products. But my rational side figured it after all a cleansing product rather than a leave on treatment. The smell is quite different to any other cleanser on the market, pungent and somewhat medicinal which I love as it makes it feel like a real hard hitting product.
This is excellent for massaging the skin and thoroughly dissolves the day. Crucially for me this leaves my combination skin feeling incredibly balanced, with a sumptuous silky texture, to the point where I wouldn't be concerned if I had no follow up night products. I now have this in a 500ml vat so as to never be without. Give it a go!
BookwormGreat productI am reviewing this on a sample product that i was sent during Cult Beauty's recent birthday celebrations. And the few uses I had have converted me. The cleanser consists of a yellow paste that smells of cloves and I was intially wary, believing that it would lead to breakouts. But it hasn't AND its even managed to reduce the size of some of the pores around my nose. I was unconvinced, however continued use has me convinced. Its on my wishlist and I can't wait to get started.
CescaEffective & calmingI've been using this since 2004 & I'm devoted. It always thoroughly cleanses and calms my skin no matter what the day or life is throwing at me!
TamsinCleansing and relaxing!Have never been much of a cleanser type of girl but I can't stop using this one. Texture feels soft and exfoliating at the same time and it really gets rid of all make-up/polution your skin might have.
Also, love the smell (I think it's the cloves extract).
Take a blob of the cleanser & warm it in the palm of your hand. Apply straight onto dry skin & massage in for a minute, starting with your face & finishing with your eyes (so you don't smudge black everywhere), spend extra time massaging where make up is heaviest & it will melt it away. Take your muslin dip in warm water & squeeze most of it away. Wipe away your eye make up, rinse the cloth again then hold it against your face to steam & activate the oils, then wipe it all away with cold water.