I must say I really like the idea of this pillow and as weird as the shape may look it is truly ergonomic in its shape. Your head fits perfectly in the nook and the shape hugs your shoulder well and it is great for the eye area to be able to get support without getting squished into the pillow itself! This is its greatest asset imo, since I have lash extensions. This feature protects not only the eye area from being wrinkled up during the night, but also preserves the lash extensions much better than any normal pillow will do.
My only real problem with this pillow is that it is just not very soft, but instead a bit too hard for my normally rather tired and sore neck. The foamyness is shaping itself to my neck but rather than just softly supporting it, it feels like the cushion is trying to press against me, if that makes any sense. Now this is a very subjective opinion, we are all individuals when it comes to preferences in pillows. And some of us likes a pillow to be nice and firm, while others, like me prefer our pillow to be soft, plush and forgiving. Some like to sleep with several pillows, and others, like me want the pillow to be more flat. It all depends on how we look and what we want. This pillow falls into the firmer, harder and a bit raised up, higher pillow category. So if that is what you like, then you will probably love this. For me it leaves my neck feeling a bit sore when I wake up. I have been considering trying the other version, that does not contain the foam. But I will await some more reviews before I splurge. Which brings me to the price of these pillows. It is a unique innovation I give it that. But it is a peace of foam or filling material and a bit of fabric and considering that, the price tag seems a bit steep imo. Now it is just as expensive in the US, so it is not this store's fault. But it feels a bit overpriced, which is what has kept me so far from trying the other version, that perhaps might be a bit softer? :)