I’m a little puzzled by the bad reviews on this but I guess everyone is different. I’ve always had great hair- UNTIL I had my first daughter (now almost 4), and then lived in China for a year and a half. Between the hormonal changes and living in a different country while my body tried to recover from pregnancy, my hair was like straw, brittle, and flat with no life. My scalp was itchy and dry. I tried so many different types of shampoos over the course of two and a half YEARS. Trying to get my hair back to normal- washing my hair less, more, experimenting with brands, techniques, etc. I finally found a hair dresser that introduced me to MOMO and it LITERALLY changed my life. My hair is so luscious, moisturized, my scalp is back to normal, AND I sometimes forget to wash my hair for over a week because my hair looks so great for so many days after washing. You absolutely do need to use the conditioner with the shampoo and the conditioner should sit in your hair for at least a few minutes. It’s nothing short of miraculous. I’ve now been using the shampoo and conditioner for 11 months, and People comment on how much my hair has grown and how luscious it is.