I have thin, very damaged and naturally very curly, frizzy hair so this sounded like the ideal conditioner after I tired of just about every other premium hair care range. I was so impressed - it really is very good. My hair has genuinely never been shinier and it stays lovely and smooth long after I've straightened it which is a revelation. Even my hairdresser commented on how good my hair looked after a month or so of using it, and she is not easily impressed.
So it's a real shame that the packing is so awful and cheap. Initially I thought "so what if the packing looks a bit rubbish and feels a bit clunky to use, it's what's inside that counts" but then I dropped it, from about knee height onto the bathroom floor and the entire pot shattered into multiple pieces. All remaining conditioner exploded across my nice newly painted walls and my brand new limestone floor. I managed to salvage a bit of it by scraping it off the floor and into a tupperware pot but I reckon I lost at least a tenner's worth of conditioner.
Please Davines, please please upgrade your packaging - it doesn't have to be anything fancy, just needs to do the job of safely containing the (excellent) product inside it! Then it will be a 5 star product that will have a lifelong place on my bathroom shelf.