Returns & Shipping

RETURNS

If for any reason you’re dissatisfied with your purchase, we will gladly offer a refund on all products returned to us within fourteen days of your receipt, provided they are returned in their original packaging, in an unopened and unused condition.

Please be aware that due to EU hygiene regulations we cannot offer a refund, replacement or exchange on items returned in non-saleable condition.

For all returns, please send via our FREEPOST service to:

FREEPOST-RSSL-RAUB-YAHA

Cult Beauty Ltd

Suite 5007

87 Kimber Road

London

SW18 4FS

We will refund your product as quickly as possible by sending the money back to your original payment method. If your card has expired in the mean time you need to call us on 08456 529 521 to arrange.

SHIPPING

We have two worldwide shipping options; Standard Delivery and FedEx Express. Shipping costs are determined by zone and a full breakdown can be found below.

We also offer Saturday delivery for limited post codes within the United Kingdom.

You will have the opportunity to select your preferred delivery method as your proceed through checkout, and will be able to check the total order value (including postage & packaging costs) before you complete the transaction.

Standard Delivery is FREE worldwide on all orders over £50.

Mainland UK

Standard              £3.95                     2 – 3 business days

FedEx                    £7.95                    1 – 2 business days (excludes weekends and Bank Holidays)

Saturday             £15.00                   Dedicated Saturday delivery, between the hours of 9am and 5pm, provided your order is made by 2pm the preceding Friday.

Non-Mainland UK

Standard              £3.95                     2 – 5 business days

FedEx                    £30.00                  2 – 3 business days

Western Europe & North America

Standard              £4.95                     5 – 10 business days

FedEx                    £15.00                  2 – 3 business days

Middle East

Standard              £6.95                     5 – 10 business days

FedEx                    £25.00                   2 – 4 business days

Asia & Australasia

Standard              £6.95                     7 – 10 business days

FedEx                    £30.00                  2 – 4 business days

Rest of the World

Standard              £6.95                     7 – 10 business days

FedEx                    £30.00                  2 – 4 business days

Cult Beauty currently ships to:

Mainland UK

United Kingdom

Non-Mainland UK

Jersey  /  Guernsey  /  Isle of Man

North America

United States  /  Canada

Western Europe

Andorra  /  Austria  /  Belgium  /  Cyprus  /  Czech Republic  /  Denmark  /  Finland  /  France  /  Germany  /  Greece  /  Iceland  /  Ireland  /  Isle of Man  /  Italy  /  Luxembourg  /  Malta  /  Monaco  /  Netherlands  /  Norway  /  Poland  /  Portugal  /  Spain  /  Sweden  /  Switzerland

Middle East

Bahrain  /  Israel  /  Jordan  /  Kuwait  /  Oman  /  Qatar  /  Saudi Arabia  /  United Arab Emirates

Asia & Australasia

Australia  /  Brunei  /  China  /  Hong Kong  /  Japan  /  South Korea  /  Malaysia / New Zealand  /  Singapore  /  Taiwan  /  Thailand

Rest of the World

Aland Islands  /  Anguilla  /  Bahamas  /  Barbados  /  Brazil  /  Cape Verde  /  Cayman Islands  /  Croatia  /  Estonia  /  Gibraltar  /  Hungary  /  India  /  Latvia  /  Lithuania  /  Maldives  /  Reunion  /  Romania  /  Russia  /  Slovakia  /  Slovenia  /  South Africa  /  Turkey  /  Ukraine  /  Vatican City  /  Venezuela

TAXES & DUTIES

Orders delivered to countries outside the EC fiscal area will not have VAT (UK Tax) charged on them. Please note that depending on your order and country, you may be liable to pay local taxes and duties on receipt of your order, for which Cult Beauty cannot accept liability.