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Returns & Shipping Policy
If for any reason you’re dissatisfied with your purchase, we will gladly offer a refund on all products returned to us within fourteen days of your receipt, provided they are returned in their original packaging, in an unopened and unused condition. We will refund your product as quickly as possible by sending the money back to your original payment method.
Please be aware that due to EU hygiene regulations we cannot offer a refund, replacement or exchange on items returned in non-saleable condition.
We have two worldwide shipping options; Standard Delivery and FedEx Express. You will have the opportunity to select your preferred delivery method as your proceed through checkout, and will be able to check the total order value (including postage & packaging costs) before you complete the transaction. Please note that we will need to wait 21 Days from dispatch before we can investigate the non-arrival of an item.
Delivery is FREE worldwide on all orders over £50.
TAXES & DUTIES
Orders delivered to countries outside the EC fiscal area will not have VAT (UK Tax) charged on them. Please note that depending on your order and country, you may be liable to pay local taxes and duties on receipt of your order, for which Cult Beauty cannot accept liability.
GabrielleHair removal made easyI'm blond and have very fine hairs I want to remove on my face, I have never understood why this has always been an incredibly painful exercise. Now I know.It is because my tweezers were not properly aligned and they just weren't grabbing properly. These grab, don't break the hair and pull it out with minimum pain or fuss. They have a very satisfyingly perfect spring to them too. Not too hard to squeeze and not too soft so the gap isn't big enough when you hold them.
Start by brushing your brows so the hairs go upwards (toothbrushes work well) so you can see where to pluck, and make sure you are in a well lit room. Brows should start straight up from the inner corner of each eye, the arch placement comes from a line from the nostril to centered pupil to brow, and then outer edge from nostril to outer corner of the eye. Pluck one hair at a time and step back from the mirror at intervals to check the overall look and if in doubt, don't pluck it out!