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Returns & Shipping Policy
If for any reason you’re dissatisfied with your purchase, we will gladly offer a refund on all products returned to us within fourteen days of your receipt, provided they are returned in their original packaging, in an unopened and unused condition. We will refund your product as quickly as possible by sending the money back to your original payment method.
Please be aware that due to EU hygiene regulations we cannot offer a refund, replacement or exchange on items returned in non-saleable condition.
We have two worldwide shipping options; Standard Delivery and FedEx Express. You will have the opportunity to select your preferred delivery method as your proceed through checkout, and will be able to check the total order value (including postage & packaging costs) before you complete the transaction. Please note that we will need to wait 21 Days from dispatch before we can investigate the non-arrival of an item.
Delivery is FREE worldwide on all orders over £50.
TAXES & DUTIES
Orders delivered to countries outside the EC fiscal area will not have VAT (UK Tax) charged on them. Please note that depending on your order and country, you may be liable to pay local taxes and duties on receipt of your order, for which Cult Beauty cannot accept liability.
Dry clean your brush frequently with the special cleaning brush: Dead hair and scales from the scalp can clog the pad and bristles of your hairbrush. Loosen 'woven' strands of hair with a comb. Insert the comb at the sides of the brush as near to the pad as possible and follow round the whole circumference of the brush, raking the hair away. Draw the special cleaning brush across the bristles from end to end. Wash with gentle soap using the same action. Keep out of continual direct sunlight.