If your question is not covered by the list below you can reach the team at customerservice@cultbeauty.co.uk and we will respond as quickly as possible.

Alternatively, you can speak to a member of the Cult Beauty team directly by calling our local rate number: 08456 529 521 (10am to 6pm, Monday to Friday).

We ship Worldwide. The shipping charges are automatically calculated during the checkout process according to weight and zone to which we are shipping. We make no profit from this like some companies do.

Please make sure you provide a shipping address where someone will be present during the day as the products are sent recorded delivery and will need to be signed for.

We accept Visa, Mastercard, American Express, Maestro, Paypal, Switch, Solo and Visa Electron.

There are lots of easy ways to search for products on Cult Beauty. Firstly, you can text search any product or product attribute by typing it into the Search box on the top left hand side of the site. You can also browse our cult inventory via the categories listed along the black toolbar:

Make Up,
Skin Care,
Bath & Body,
Hair & Nails,
Tools & Tricks,
Gifts,
and Wellbeing.

To refine your search, you can select from the sub-categories listed once you are in each category page.

You can browse products by the Awards they have won, Experts who have recommended them in their top ten products of all time or the celebs who use them. We've also hunted down cult products from all around the world, so try browsing by country to see must-haves from Iceland to Australia.

To pinpoint the perfect product for you, try our Advanced Search facility, where you can select from a range of criteria, including specific concerns, treatments, skin and hair type, age range and even ingredients you may want to avoid, such as petrochemicals and formaldehyde.

Purchasing products on Cult Beauty is easy. Shop by browsing through our products. Click on a product name or image to navigate to the individual product page. Enter the quantity you require and click on 'Add to Basket'. From there you will be taken through the checkout process.

You can call our Customer Service line on 08456 529 521 (10am to 6pm, Monday to Friday) and one of our team members will make the purchase for you.

If you have any questions about anything on the site please do ask, as our customer service team are beauty experts too.

All credit card transactions on Cult Beauty are paid through ‘SagePay’, a secure online payment gateway, which automatically encrypts all sensitive information. SagePay uses a 128 bit SSL encryption (the highest available commercially), which encrypts and protects any data sent over the Internet, as well as advanced fraud protection technology to safeguard your online identity. SagePay is fully PCI DSS (Payment Card Industry Data Security Standard) compliant. For more information, click here.

We will never disclose this information to a third party. The personal info we ask you to provide helps us make sure your delivery arrives as swiftly and efficiently as possible.

It also helps to give context to any product reviews you leave, making them more useful to fellow Cult Beauty users. For instance, a 20-something lawyer from London will have distinctly different skin care needs from a retired teacher living in Glasgow. View our privacy policy here.

You will receive a confirmation email once your order is successfully processed. You will also receive an email alert to tell you when your order has been shipped. If you do not receive this within 48 hours, please double check it hasn’t gone to your junk folder and then call our customer service team on 08456 529 521 (10am to 6pm, Monday to Friday).

Once you have logged into Cult Beauty, you can track orders by clicking on 'My Account' on the top right of your screen and selecting 'My orders'. You can view your purchases to date and the status of each order. You will also find the shipping tracking code there if you want to track the package in more detail yourself. If you still have any questions about an order, call our Customer Care team on 08456 529 521 (10am to 6pm, Monday to Friday).

Every single product on Cult Beauty is there by invitation-only, on recommendation from our panel of esteemed experts and A-list industry insiders who are discovering and testing potential gems every day through their work. The Cult Beauty team and expert panel test all new products thoroughly and only the best in their field make it onto our site, which is why we have a smaller inventory than most stores. Our goal is to stop you wasting money with unloved, half used jars cluttering up your bathroom.

Each product carries independent reviews, written by the people who use them, from experts to customers. Our inventory is highly selective and constantly evolving to reflect the latest, most desirable gems on the market place. Our shop is like a beauty hall of fame, made up only of the best products on the market, so you don't need to wade through thousands to find the right products for you.

Click on the ‘Join the Cult’ link in the upper right-hand corner of the screen, enter your details and you will receive our weekly newsletter packed full of the hottest news on the beauty industry. Or check out our blog.

If you have forgotten your password, click on the 'Sign in' button in the upper right-hand corner of the screen, click 'Forgotten your password' under the sign in box and follow directions. If you are having further problems please call 08456 529 521 and our technical team will help you.

To leave a review on Cult Beauty you must be registered and signed in. Once you have found the product you want to review, click on the product image or title to go to the individual product page. Then click on the link 'Review this product now' and follow directions.